Tahsin Himel

Experienced Senior Executive IT with a demonstrated history
of working in the Information Technology, Software Firm and
Courier Services Industry. Skilled in Troubleshooting, Computer
Networking, Agile Methodology, CCNA, MTCNA, Oracle Database.

I am a dedicated and passionate customer support professional with over a year of experience in live chat assistance. I excel at providing real time solutions to customer inquiries, troubleshooting technical issues, and guiding users through processes with patience and clarity. My strong communication skills, both written and verbal, ensure that I can effectively resolve issues while maintaining a positive customer experience.

With a background in e commerce and technology, I have honed my ability to quickly adapt to new systems, including CRM software and ticketing tools. My goal is to deliver exceptional service by understanding customer needs, offering knowledgeable support, and continuously improving through feedback and collaboration.