About Me
Offering expertise of nearly 19 years with a consistent track record of progression, achieving goals, and producing immediate improvements in IT service delivery and operations management effectively guiding teams to meet and exceed customer expectations. Managed over 50 BNPP applications for security compliance and led end to end lifecycle of IT projects, ensuring timely deliveries. Spearheaded strategic projects & and initiatives, including re engineering of business service processes, operations, and applications, achieving all SLA targets and improving infrastructure availability at reduced cost
My Expertise
Key Skills:
ServiceNow
IT Asset Management ( SAM+HAM)
Project Manager / Scrum Master
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Certifications
$23/hr
Total Earnings
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