Celedonio II Barrios

I have a strong background of Technical/Customer Service Associate.
Being a technical/customer service representative requires a unique combination of technical expertise and exceptional interpersonal skills. As a representative, I am responsible for assisting customers with their technical issues, providing solutions, and ensuring a positive overall experience.

In terms of technical expertise, I have a comprehensive understanding of the products or services I support. I am well versed in troubleshooting techniques, software applications, and hardware configurations. This knowledge allows me to analyze problems, identify root causes, and deliver accurate solutions to customers efficiently.

In addition to my technical proficiency, I excel in customer service. I possess excellent communication skills, both verbal and written, which enable me to convey complex technical concepts in a clear and understandable manner. I actively listen to customers, empathize with their concerns, and str