Eunice Jirah Reponte
Taguig, Philippines
Expert in Customer Service/Virtual Assistant
Local Time - 08:32 AM
About Me
I'm a Lead Customer Service Specialist with 5 years of experience in leading aspiring individuals to provide world-class phone, chat, and email support around the globe.
I have undergone quality trainings and upskillings to achieve excellence in providing customer service with one of the most globally-competitive companies in the BPO industry. I've used all these acquired knowledge and skills to breathe in challenges and exhale greatness on this endeavor.
Some of my skills and qualifications include:
* Proficient in speaking and writing using the English language
* Above average knowledge on Salesforce in making cases and run reports
* Highly creative in making schematic diagrams using Visio
* AWS
* Advanced knowledge in Microsoft Office
* Basic knowledge on XHTML
I want to be part of an organization which can utilize my quick learning ability, technical and communication skills and improve my self for the better.
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