About Me
Hello, my name is JR Penamora, and I bring over three years of experience in the call center industry, including a significant tenure of 11 months as a Team Lead. Throughout my career, I have honed my skills in customer service, team management, and problem solving, consistently demonstrating the ability to lead by example and inspire my team to achieve excellence. My background has equipped me with a robust understanding of customer service operations and the dynamics of effective team leadership. I am passionate about leveraging my experience to drive success and deliver exceptional service, making a positive impact on both my team and the customers we serve.
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