Kochi, India
Customer experience executive/Banker/ risk investigator
Local Time - 01:05 PM
About Me
Hi, I’m Ria Rose Boban. I have a strong background in customer support and client relationship management, with hands on experience in both voice and non voice processes. At Teleperformance, I worked as a Customer Relationship Executive for South Indian Bank, where I handled outbound calls and supported customers with their queries while promoting relevant insurance products. Later, at PNB MetLife and HDFC Bank, I was responsible for end to end client servicing—including onboarding, documentation, issue resolution, and follow ups. I also have experience in handling customer support tickets, ensuring timely responses and resolutions through CRM platforms. I’m detail oriented, empathetic, and committed to delivering a smooth and satisfying customer experience. I’m confident that my experience makes me a great fit for a customer support role at Truelancer.
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