About Me
I’m a Computer Science graduate with diverse experience in technical support, software testing, and project management. My background includes working as a Digital Client Support Specialist at Citibank and a Freelance Technical Support Specialist at Careerist. I’ve managed technical issues, supported clients, and contributed to product improvements across various teams. I’m skilled in manual testing, and using tools like JIRA and HubSpot CRM. Passionate about data analysis and process optimization, I bring strong problem solving abilities and a commitment to enhancing customer experiences. Im eager to leverage my skills in a dynamic environment to drive innovation and efficiency.
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