Mac Kevin Batulan
Tuguegarao City, Cagayan, Philippines
L2 IT Support & Infrastructure Specialist | Microsoft 365 Support
Local Time - 12:16 PM
About Me
Hey there! Im Mac Kevin Batulan, but feel free to call me Mac. Over the last three years, Ive built a solid foundation in IT support and infrastructure maintenance, working in diverse roles such as a Junior Infrastructure Engineer, IT Specialist, IT Support Specialist, and most recently, as an IT Support L2. Throughout my journey, Ive honed my skills in diagnosing and fixing hardware, software, and network issues, and even tackling server related problems when necessary. Ive found my broad knowledge of IT infrastructure to be vital in swiftly resolving a range of problems across different platforms. Beyond technical expertise, I believe my ability to communicate effectively and maintain positive relationships with clients has been key to my success. In my previous position, I was able to quickly address end user issues without sacrificing client satisfaction. Lets chat soon so we can discuss the specifics.
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