Taguig City, Philippines
Customer Service Representative
Local Time - 10:20 PM
About Me
I have 15 years of BPO experience. My first job was customer support for a US telecommunications company. My work responsibilities include customer support, technical support, and inbound sales.
In my second company, I was promoted from SME to a supervisory role in a technical support account. I was a supervisor for almost 4 years. My work responsibilities involved coaching agents, auditing calls, taking escalation calls, queue management, creating reports, and administrative tasks.
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$4/hr
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