About Me
A result driven individual with over 9years extensive knowledge of the customer experience/contact center management strategies, process management and complaint resolution within and outside the financial services sector. From my past experience in customer experience management, I led the customer service team in ensuring that customer complaints and questions were dealt with professionally and courteously. I have impeccable interpersonal and communication skills that allow me to assist customers in a way that enhances understanding.
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$30/hr
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