About Me
Dedicated and detail oriented Associate working on Customer interactions and chat support both voice and non voice process in Amazon from the last 2.5 years. Willing to join in any organisation
Key roles and responsibilities.
Review and monitor customer interactions, including calls and
screen recordings.
Evaluate emails and social media posts against established
scorecards.
Analyze real time contact statistics, disposition, and CSAT reports.
Collaborate with team members to implement quality assurance
practices and drive continuous improvement
Conduct audits to maintain high quality standards
Record and track customer issues to monitor performance results.
Ensure data accuracy in pricing and operations for seamless
service delivery.
My Expertise
Explore & Appreciate my Work
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My Education
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$2/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
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0
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Total Refund
0
Contest Completed
0
Member since
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