About Me
Hi, my full name is Raiza Marie Adorna Flores.
My background includes serving as a customer service associate within both call centre and travel & tours environments. I worked as a senior customer service representative in Groupon Singapore, where my responsibilities include handling customer inquiries via inbound and outbound telephone calls, personal and emails.
I worked as a Reservation Customer Service Officer in Singapore Ducktours Pte Ltd under Singapore Tourism Board. I handled tourists and locals for their tickets on different attraction in Singapore.
I worked within two high volume customer support call centers for a technical account and a satellite radio service provider. I demonstrated the ability to resolve a variety of issues and escalations.
In addition to this experience, I gained considerable customer service skills during my on the job training at Sulo Hotel.
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