About Me
Professional Summary:
Dedicated and empathetic Customer Support Assistant with 3 years of experience delivering exceptional service to clients. Proven track record of resolving issues efficiently, exceeding customer satisfaction targets, and providing personalized support.
Key Strengths:
1. Excellent communication and interpersonal skills
2. Strong problem solving and analytical abilities
3. Proficient in [software/tools, e.g., CRM, helpdesk systems]
4. Ability to work in a fast paced environment
5. Passionate about ensuring customer delight
Work Experience:
Customer Support Assistant
Starohic Properties Ltd, [Nigeria]
[2022]
Virtual Assistant
Dream Luxury Solution
2023 Date
Responded to customer inquiries via phone, email, and chat
Resolved issues promptly, escalating complex problems to senior teams
Maintained accurate records of customer interactions
Collaborated with internal teams to resolve customer concerns
Consistently met or exceeded customer satisfaction targets.
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$20/hr
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