Mary Joy Barreno

Experienced Virtual Assistant with expertise in Property Management, Real Estate and Executive Assistant for the CEO. If you manage a property on Airbnb, Expedia, Booking.com, TripAdvisor, or HomeAway, I can help with the following below:

Answer guest questions
Send information prior to staying, including house information and rules, check in instructions, and researched info about the area
Send welcome messages to guests
Handle bookings
Resolve problems
Handle updating/streamlining various processes
Schedule room cleanings, maintenance, repairs, laundry services, etc.
Create preset messages to respond to frequently asked questions
Write stellar content for your listings to help them stand out
Manage social media accounts for listings
And more!

Through my property level and online travel agency experience, I am comfortable using many property management systems and channel managers. I also have experience with other lines of business such as telecommunication, consumer good