About Me
My 15+ years in the BPO and IT industries have been a rewarding journey of solving problems and creating meaningful solutions. From managing service desk operations to troubleshooting complex tech issues, I’ve built expertise in areas like Office 365 and Azure while staying focused on the people behind the technology. I take pride in simplifying technical processes, empowering users, and finding practical ways to make systems work better. Whether collaborating with teams or tackling challenges head on, I thrive in dynamic environments where adaptability and continuous improvement are key. For me, every problem is an opportunity to innovate and contribute in a way that makes a real difference.
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