Arun Prasath Mohan
Mumbai, India
Customer Service Expert | Team Leader + Customer Satisfaction Growth
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Local Time - 09:55 PM
About Me
Customer satisfaction isn’t just a metric to me—it’s my mission. With over five years of experience in customer relations, I’ve honed my ability to transform challenges into opportunities, leading teams that achieve measurable results. My expertise lies in creating innovative service strategies that have consistently improved customer satisfaction, reduced complaints, and enhanced user experiences. Currently serving as Team Lead at Ovvio Products and Solutions Pvt. Ltd., I’ve led a dynamic team to deliver a 20% increase in customer satisfaction. My contributions include designing streamlined service policies, reducing complaints by 15%, and leveraging data insights to boost user experiences by 40%. From implementing new chat processes to managing customer outreach programs, I bring proactive solutions to every challenge.
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$4/hr
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