Loes Tayad

I help businesses provide the best Customer Support and experience!

Im a Virtual Assistant and an Experienced Customer Support Consultant / Specialist for almost 10 years in a fast paced corporate / BPO Business Process Outsourcing setting and about half a year with remote / home based jobs as a freelancer. I handle all, from email support, phone, and chat support, admin support, and multimedia support, all at once if needed. Ive also worked as a property manager for a year. I am accustomed and knowledgeable about using Zendesk, Freshdesk, Gorgias any others. Ive exhibited my customer service skills to companies with different lines of business as the US and UKs giant Telecommunication, E commerce, Property, Hospitality, and Vacation, Reservation/Stays/Rentals companies.

Core competencies include a positive attitude, attention to detail, analytical thinking, and adaptability, excellent communication and time management plus an extra multi tasking skill. Handle tasks with accura