About Me
With ten years in the call center industry and four years as a Freelance Virtual Assistant, I bring expertise in customer service, tech, sales support, graphic design, and video editing. My role as a subject matter expert has also allowed me to assist agents in handling complex situations.
I pride myself on having a can do attitude, being a team player, and being open to learning and adapting. I thrive under pressure and can work with minimal supervision, always ensuring that I maximize available resources. My creative problem solving skills have consistently enabled me to meet deadlines and deliver quality work.
In addition to my experience, I have training and a certificate in Graphic Design. I offer administrative support, including email and calendar management, data entry, and social media management on platforms like Facebook, X Twitter, Instagram, and LinkedIn. I am always eager to embrace new challenges that foster personal and professional growth.
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