Ikechukwu Ikechukwu Jnr
Lagos, Nigeria
Customer Support Specialist/Virtual Assistant
-
Local Time - 08:23 PM
About Me
With a rich tapestry of experience spanning over 5+ years in the realm of customer service, I am a dedicated Customer Service Specialist known for transforming each interaction into a memorable customer journey. Having navigated over 10,000 customer queries, I take pride in maintaining a stellar 95% satisfaction rate, a testament to my commitment to excellence in service delivery.
In my role, I go beyond resolving issues; I am passionate about understanding the unique needs of each customer, offering tailored solutions that foster satisfaction and loyalty. Ive had the privilege of contributing to a 20% increase in customer retention by implementing proactive engagement strategies.
I am enthusiastic about leveraging my skills and insights to contribute to a dynamic team, bringing a wealth of experience, a customer centric approach, and a proven track record of impactful contributions to the table.
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$15/hr
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$ 0
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