Ara Joy Nicolas

My name is Ara Joy C. Nicolas, after graduating, I began my career as a preschool teacher where I taught children aged 3 7 foundational skills, and early academic concepts. After two years and nine months in this role, I transitioned to online teaching for children with autism. In this position, I worked with students of varying ages focusing on gross motor skills, and behavioral development. Following one year and four months as an autism teacher, I moved into the corporate sector as a Business Development and Customer Success Specialist. My primary role involved booking appointments with prospects and leads for product demonstrations, provided customer support via chat, calls, and email. In this role, I handled inbound and outbound client inquiries, managed contract renewals, followed up on potential upsell and cross sell opportunities, and ensured performance and retention metrics met or exceeded company standards. I look forward to leveraging my experience in future opportunities.