Angel Joshua Ballesteros
Baguio City, Philippines
Email Marketer | Sales Manager | Sales Assistant | Customer Service Co
Local Time - 07:22 PM
About Me
Im Joshua, and I bring over nine years of comprehensive experience in customer service, with a specialty in digital communications and team coaching. Most recently, I worked at StormX, where I adeptly managed email and LinkedIn communications, significantly increasing sales appointments by effectively engaging leads and personalizing follow up strategies.
Prior to that, I spent four years as a Customer Service Coach for AT&T and DIRECTV in a fast paced call center. My role involved training and leading teams to deliver exceptional customer support, which consistently improved our service metrics and customer satisfaction rates.
Im proficient in tools like Google Suite, MS Office, Canva, CapCut, almost anything since Ive been using the computer and internet for 20 years. My goal is to leverage my extensive customer service background to provide top tier support, ensuring efficient resolution of inquiries and a positive customer experience on every interaction.
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