About Me
To summarize my profile, I started my career in Service & Marketing
and then took up an opportunity in BPO industry. I have been
involved in both technical support and customer support since
then. I had the privilege of working closely with training, quality and
operations environment during my tenure.I am currently working for
Hewlett Packard as a PLE Product Line Engineer as a part of the
Global Support Program. In my total work experience 6 years was in
Sales and rest of my career in Service Industry.
Key Knowledge areas : IT Project Management, Strategic Planning,
IT Infrastructure Management, Business Transformation, Key
Account Management, Stakeholders’ Management, Customer
Relationship Management, People Management, Culture
building,Product Support Process Cycle, Operations Management,
Knowledge Management, Technical audit/analysis, Issue life cycle
management, Service Delivery, Performance Management, Quality
management, Product performance
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$18/hr
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