Lodivic Dela Cruz

I have 8 years of experience in Customer Service assisting U.S. customers.Sales, Bank application and inquiry,Mortgage and Payroll are the accounts I handled.I am excellent in managing incoming calls and customer service inquiries, identifying and assessing customers’ needs to achieve satisfaction.
  
I have remarkable interpersonal, organizational and time management skills. I also bring to the table strong computer proficiency in MS Word, MS Excel applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team. 
I am currently enrolled in Quickpro and learned a lot like video editing by using Sony Vegasl, Photo Editing using Canva and Adobe Photoshop, Outsourcing using Mail chimp, Automation via ManyChat, Dat