About Me
As a seasoned Customer Support Specialist and former Second Purser, I bring a unique combination of customer service expertise, leadership, and operational experience. I’ve honed my ability to resolve issues efficiently and with care, whether assisting guests aboard cruise ships or providing high quality support through live chats, phone calls, and emails in a corporate setting.
My background in the cruise industry equipped me with invaluable skills in team management, conflict resolution, and guest services, while my customer support experience has strengthened my ability to leverage tools like Telax, Intermedia United, LiveChat, and Slack to deliver seamless service. Whether managing day to day operations or ensuring customer satisfaction, I’m dedicated to creating positive, lasting impressions in every interaction.
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$6/hr
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