Nathalia De Asis
Makati City, Philippines
Language & Customer Experience Specialist
Local Time - 06:41 PM
About Me
With a degree in Psychology, I have built a diverse career combining education, customer support, and workforce management. My journey began as an ESL teacher, where I developed strong communication and teaching skills, tailoring lessons to meet various learning styles and cultural backgrounds. Transitioning to customer service, I gained extensive experience in the financial and medical insurance sectors, assisting clients with empathy and efficiency. My dedication led to a promotion into Workforce Management, where I used my skills in Microsoft Excel, Word, and PowerPoint to analyze data, forecast staffing needs, and improve operational efficiency. These roles have refined my problem solving abilities, adaptability, and client focused approach, preparing me to contribute effectively in dynamic environments. I’m passionate about leveraging my background in psychology and hands on skills to enhance both customer experiences and team performance.
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$20/hr
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