Brookshiel Mae Palma
Cabanatuan City, Philippines
E commerce Virtual Assistant, Customer Service Support
Local Time - 04:05 PM
About Me
I have 6 years work experience as Ecommerce VA and Customer Service Team Lead. Some of the responsibilities and tasks I used to perform in my previous jobs include product listing, order fulfillment, checking past due orders, managing the product inventory, as well as handling chargebacks or disputes.
When it comes to the customer service side, I have a proven track record of leading and mentoring customer service team. I honed my skills in resolving customer inquiries, managing complaints, and ensuring a high level of customer satisfaction. I also have extensive skills in writing articles for knowledge bases and canned responses for customers emails.
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$4/hr
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