About Me
Hi, I’m Nurul Mela Ansia, often called Mela.
With a strong background in hotel management and extensive experience in customer service, I am dedicated to delivering high quality service that adds value to organizations. I hold a degree in Hotel and Motel Administration and Management from STP AMPTA, which has equipped me with a solid foundation to address the diverse needs of global clients.
Currently, at Airpaz.com, I am part of a team committed to providing exceptional customer service, a principle I uphold as a core value. My previous roles at PT. Railink and Hotel Horison Ultima Riss have further honed my skills in guest relations, problem solving, and active listening.
Fluent in English, Indonesian, and Malay, I bridge language barriers to enhance customer experiences and ensure clear, professional communication in every interaction. My passion lies in creating meaningful connections and resolving challenges efficiently to achieve operational excellence.
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$50/hr
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