About Me
Results driven IT Service Manager with 10+ years of experience in the IT industry. Strong background in
overseeing end to end IT operations, delivering seamless services, and driving operational excellence.
Achieved 95% SLA adherence, optimizing service delivery globally. Proven ability to build and maintain
relationships with stakeholders while effectively managing budgets and resources. Skilled in process
optimization and fostering a collaborative work environment to drive revenue growth and improve customer
satisfaction.
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