About Me
Competent and personable IT service manager with 16+ years experience maintaining and expanding cross functional delivery teams and liaising with executives and the technology team. Introduced new IT infrastructure solutions and initiatives, which increased client satisfaction by 100% and reduced user concerns completion times by over 80%. A focused and detailed oriented person who continuously improves IT support and timely client delivery. Proven ability to motivate teams and keep them on task to meet demanding deadlines. Adept at accommodating changes in company, customers, and projects.
A dynamic IT Specialist. Educated masters of MSc. in IT, AZ 104, AZ 400 and AZ 305 Certified Engineer. With more than 16 years of extensive hands on experience with IT Infrastructure technologies and Information Security implementation and operation across private and public Sectors. Seeking a challenging position within the IT team with opportunities for advancement.
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