About Me
Im Vibian Chemutai Langat, a dedicated and enthusiastic customer service professional with over three years of experience in the industry. I have worked as a Customer Support Specialist with a number of companies, where I have been excelling at resolving customer issues, improving satisfaction, and building strong client relationships.
With a strong background in communication, active listening, and problem solving, I have consistently achieved high customer satisfaction ratings. I am proficient in using various customer service software and CRM systems, and I am always eager to learn and adapt to new technologies.
I pride myself on being empathetic, patient, and detail oriented, qualities that help me understand and address customer needs effectively. I am passionate about helping people and thrive in fast paced environments where I can make a positive impact.
My goal is to continue developing my skills and eventually move into a leadership role where I can mentor and inspire.
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