Chennai, India
ITIL | TEMS | Service Transition | Project Management | Leadership|
Local Time - 10:22 PM
About Me
An astute professional with 14 years experience, in enhancing IT service delivery through strategic ITIL process implementation and precise management of test environments. My expertise lies in orchestrating seamless transitions and establishing Centers of Excellence CoE for clients in telecom and other sectors.
I honed my skills in IT environment delivery, focusing on IT project and program management. I have applied these competencies in service operations to support business enhancements and implement industry best practices. This experience has shaped my approach to service delivery management, ensuring that every project aligns with our clients strategic objectives and delivers tangible results.
RFP, SLA, SOW, SOP, RACI, Contract, Project Management, Transition Management, Change and Release Management, IT Service Operations, Service Desk Operations
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$18/hr
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