Maria Christine Joy Rolda

I worked on a different industry for the last 7 years. Ive been with a real estate company and work as a Administrative Assistant and also worked on a Insurance company as a Financial Advisor. However, I tried my luck on a BPO industry and with over 4 years of dedicated experience in customer service roles, I bring a proven track record of enhancing customer satisfaction and retention. I excel in delivering exceptional service through effective communication, problem solving, and a commitment to resolving inquires efficiently.

Throughout my career, I have cultivated strong interpersonal skills, allowing me to build rapport with customers and colleagues alike. I am adept at handling a wide range of customer issues, from technical support to billing inquiries, always ensuring each interaction is positive and productive.

Along with this, below are my skills:
Outstanding Customer Service
Attention to details
Organized
Managing teams
Excellent written and verbal communication S