Zayra Jane Caraang
Cabanatuan City, Philippines
Senior Customer Service Representative
Local Time - 07:06 PM
About Me
I bring with me over a decade of experience in the dynamic field of Business Process Outsourcing BPO. Throughout my career, I have had the privilege of serving in various roles that have shaped my professional journey. Initially, I embarked on my career in BPO, where I honed my skills in customer service, problem solving, and relationship management. Over the years, I progressed through different levels of support, culminating in roles that involved handling escalated issues and collaborating closely with product engineers to resolve complex challenges. Additionally, I have had the opportunity to broaden my expertise by transitioning into a Customer Service Representative role within the insurance industry. This experience allowed me to apply my customer centric approach in a specialized domain, where attention to detail and empathy are paramount.
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$6/hr
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