Mark Anthony Elipe
Santa Rosa City, Philippines
Customer Service/Technical Support/Help Desk
Local Time - 10:57 AM
About Me
With more than eleven years of work experience in the business process outsourcing industry. Worked as an IT Helpdesk/Service Desk and Incident Management Analyst, Workforce Management Specialist, Technical Support and Customer Service Representative for US Telco Companies and an Australian IT Company . In the process, gained skills in problem solving, critical thinking, reading comprehension, active listening, speaking, writing, decision making, instructing, monitoring, troubleshooting, and time management.
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