About Me
Over all 4 years of experience as a technical analyst. Excellent reputation for resolving
Technical issues and improving customer satisfaction Provide information concerning
solution updates, upcoming events and support services. Configuration and support of
desktop, laptop and peripheral equipment including mobile devices as required.
Document surplus inventory. Handling and resolving complaints. Managed Dell and HP
servers hardware maintenance and software troubleshooting. Assisting agents during
difficult calls..
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$4/hr
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