Mohammed Basheer
Hyderabad, Telangana, India, India
Process Manager
-
Local Time - 10:46 PM
About Me
I am Mohammed Basheer, a seasoned banking professional with 16 years of experience in customer service, product management, compliance, and digital innovation. I have expertise in phone banking, leading savings product teams, implementing AML protocols, and optimizing online account opening processes. At ICICI Bank Ltd., I ensured 100% regulatory compliance, reduced audit findings by 30%, and increased account openings by 25%. I improved wealth customer retention by 20%, launched and optimized the Pockets Savings Account, and enhanced team efficiency by 15%. I hold an MBA in Finance/Marketing and a B. Com in Computers from Kakatiya University, graduating with distinction. My skills include AML protocols, portfolio management, customer experience optimization, process redesign, team leadership, project management, and data analysis. Recognized for outstanding performance and leadership, I enjoy reading, traveling, and maintaining a disciplined fitness routine.
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$6/hr
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