Cebu City, Philippines
Customer Service and Logistics specialist
Local Time - 05:55 PM
About Me
With over 15 years of experience in customer service support, I am well prepared to help elevate your customer service team.
Throughout my career, I have developed a track record of delivering exceptional customer support through various channels, including phone, chat, and email.
My ability to empathize with customers, maintain patience, and lead by example has resulted in consistently high customer satisfaction scores.
Key strengths I bring to the role include:
* Leadership: I have a proven ability to lead and motivate teams, fostering a culture of excellence and continuous improvement.
* Multi Channel Expertise: I am proficient in managing customer interactions across diverse channels, ensuring a seamless and efficient customer experience.
* Problem solving: My experience has honed my analytical skills, allowing me to identify issues, implement solutions, and drive positive outcomes.
* Collaboration: I thrive in collaborative environments, working closely with cross functional
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