Ratna Puspa Merdika
Jakarta, Indonesia
Customer Service, Content Moderator, Translator
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Local Time - 12:53 PM
About Me
As a translator at the Ministry of Communication and Information Technology of the Republic of Indonesia, I have honed my skills in translating articles from various sources, including the official government website. I also assist in translating captions for online posts on social media or the site, ensuring accuracy and clarity.
Prior to this role, I worked as a content moderator at Teleperformance, where I analyzed content and acted accordingly based on the clients policy.
I also have experience in customer operations at Shopee, where I received incoming calls, analyzed and provided solutions to cases and inquiries, or escalated cases to related divisions if needed.
I hold a Bachelors degree in English Language and Literature from Universitas Negeri Jakarta, which has equipped me with strong communication and analytical skills.
I am passionate about language and culture, and I strive to deliver high quality work that meets the needs of diverse audiences.
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$17/hr
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