About Me
Dedicated professional with over a decade of experience in leadership, quality analysis, customer service, and training. Proven track record in driving team performance and enhancing service quality. As a team leader, I have successfully guided diverse teams to achieve operational excellence and foster a collaborative work environment. My background as a quality analyst has equipped me with a keen eye for detail and a commitment to maintaining high standards in service delivery. Passionate about empowering others through effective training and development programs, I strive to enhance team capabilities and improve customer satisfaction.
Key Skills:
Leadership and Team Development
Quality Assurance and Process Improvement
Customer Service Excellence
Training and Development
Strong Analytical and Problem Solving Skills
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