Jerico Delos Santos
Quezon City, Philippines
Chat and Email Support | CSR [Gorgias and Groove] | Tech Savvy
Local Time - 03:24 AM
About Me
A highly motivated and detail oriented professional with extensive experience in customer service, data entry, quality assurance, and e commerce support. Proven track record of efficiently managing tasks, ensuring high quality standards, and providing exceptional customer service. Adept at using various software tools to streamline operations and improve customer satisfaction.
⚡SKILLS
•Customer Service: Excellent communication and interpersonal skills, with a focus on customer satisfaction.
•Data Entry: Proficient in managing and processing large volumes of data accurately.
•Quality Assurance: Strong attention to detail and analytical skills to ensure data integrity and quality.
•E commerce Support: Experienced in handling returns, refunds, and cancellations, with a deep understanding of Shopifys platform.
•Software Proficiency: Skilled in using customer service platforms like Groove HQ and Gorgias.
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$5/hr
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