Harland Adino Q. Alora IV

I am Harland Adino Alora IV and i have a strong background in Customer Service, Real Time Management and Data Analysis.

In my previous role as an Associate Real Time Analyst I honed my skills in Real time management, Forecasting, Data analysis, Staffing Planning.
I gained valuable experience in analyzing workforce data to identify trends, patterns, and insights, which informed staffing decisions and improved overall efficiency.

My ability to monitor real time performance metrics and generate insightful reports allowed me to effectively communicate key metrics and trends to stakeholders.

I am also extremely proficient in using Microsoft Office.

Furthermore, my experience as a Senior Customer Representative demonstrated my dedication to maintaining accurate records, ensuring compliance with company standards, and providing analytical support.

My expertise is handling incoming request from the customers and ensuring prompt resolutions of the queries which results in complete s