Mary Junela Salazar
Antipolo City, Philippines, Philippines
Chat support specialist
Local Time - 03:37 PM
About Me
Over the years, I’ve gained diverse experience in customer service and virtual assistance across various industries such as e commerce, healthcare, and energy. These roles have honed my skills in communication, problem solving, and delivering excellent service.
At Newstel Worldwide, I worked as a Freelance Virtual Assistant in e commerce, I manage customer inquiries via live chat, call, email, and SMS, utilized tools like Freshdesk, Zendesk, and Shopify.
At Legato Health Technologies Philippines, I served as a Customer Service Representative for a healthcare account, assisting providers with eligibility, benefits, authorizations, and claims, while demonstrating empathy and attention to detail.
During my time at Stellar, I supported an Australian Energy Account by addressing billing and account issues, enhancing my communication and problem solving skills in a fast paced environment.
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$5/hr
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