Jana Marie Ona
Calamba, Philippines
VIRTUAL ASSISTANT/SEO SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE
Local Time - 02:45 PM
About Me
Proficient Process Developer with extensive experience leading teams, with feedback and coaching. Expertise in being friendly and professional Customer Service Specialist for both retail banking and technical skills with experience resolving escalated customer complaints, issues and closing sales both personal and business account. Strong personal skills through Customer Satisfaction. Creative problem solver who built customer retention that increased customers loyalty.
To share my skills, strengths and experiences. I am well organized, efficient and self motivated. The key to my success has been to learn new things quickly and to reach for a higher personal and professional standard by seeking additional responsibilities.
My goal for each client is to deliver 100% client satisfaction, maintain and/or increase positive feedback on your business, and even go the extra mile. I have a strong knowledge of the real meaning of great customer service experience.
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$5/hr
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