Tracy Nelima

My name is Tracy Nelima, and I am a dedicated medical laboratory officer with five years of experience in clinical laboratory settings. I hold a Bachelor’s degree in Medical Laboratory Science. I have always been passionate about healthcare and science, which led me to pursue a career as a medical laboratory officer. As the title of my profession states, chatting with my clients and getting to know more about them is an interesting part of my career. While my background as a Medical Laboratory Officer may not seem directly related to chat support at first glance, the skills I’ve developed throughout my career such as effective communication, problem solving abilities, attention to detail, empathy, adaptability, and commitment to learning make me an excellent candidate for this position. I am excited about the opportunity to leverage these skills in a new context where I can contribute positively to your team while helping customers resolve their issues efficiently