Tracy Okungu-Freelancer in Nairobi,Kenya

Tracy Okungu

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Nairobi, Kenya

Customer service representative

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Local Time - 12:47 AM

Current Availability

Full-time : 30+ hrs/week

About Me


I am a focused and result oriented professional with a very good background in customer service and operational management. A reliable agent who has worked in the industry for three years. Talented leader offering top notch abilities in program management, interpersonal communication and administrative oversight. I excel in both remote and onsite workspaces. Proven ability to listen attentively, solve problems efficiently, and create high quality professional relationships with callers and walk in clients. Passionate about improving client experiences through unsurpassed care and service. I’m fully committed to following company procedures and maintaining customers. Resilient
and flexible in handling diverse issues and very knowledgeable about service regulations and standards. My goal is to join an organization where I can apply my customer service and marketing
experience and other skills that strive towards business and personal growth.

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$11/hr

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