Tristan joseph Arandia
Region V - Bicol, Philippines, Philippines
Freelancer
Local Time - 03:02 PM
About Me
I am graduate of Bachelors degree in Information Management in[removed]Since then I worked with Business process outsourcing as Customer service representative and Technical support,then worked as online Virtual Assistant. I have gained a depth knowledge in handling customer with various issue and approach via phone, chat and email. I have a wide familiarity with Shopify platform, Microsoft Word, Excel, Google Docs and Facebook and applications such as HelpScout, Slack, Skype, Facebook and Google Drive.
Working as Customer service and Technical support representative has prepared me to meet the challenges of handling customers of various mood and character. I have shown my competency in all duties such call handling, Documenting calls, reporting and Team handling. I worked from a tier 1 technician to tier 2. I handled Escalation team and as the same time I am responsible for generating reports from Team to site performance in a daily, weekly and monthly basis
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$5/hr
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