James Tse

With over 3years+ of experience committed to self improvement and career development, I have gained through trainings and courses, proficiencies spread across Customer Support, Telemarketing, Lead Generation and Sales prospecting. These experiences have shaped me to be skilled in organizational and management duties, thereby positioning me as a valuable asset in the evolving tech space.

I help businesses grow, taking into account current market information and industry trends by generating leads and accelerating sales.

• I have successfully rectified over 300 technical issues, resulting in an impressive 85% rate in customer satisfaction and retention.
I am skilled in the use of various CRM Softwares for efficient service delivery such as Apollo, Yelp, Zillow, Instantly, Lemlist, Google Workspace, Microsoft Suite, Zendesk, Picktime, Hubspot, Trello, Asana, Slack, amongst others; for effective task management, communication, automation and execution for the best solutions.