Tyesha Senegal
Houston, USA
Customer care specialist, Data Entry, Virtual Assistant
Local Time - 10:57 AM
About Me
Administrative professional with years of cross industry expertise in customer service, healthcare support, and document management. Optimizes call center operations through CRM driven documentation, scripting improvements, and product knowledge that reduced customer hold times. Previous roles include Document Specialist at Ricoh USA, where she processed 1M+ pages with quality control for legal and energy sector clients, and Debt Collector at Enhanced Recovery LLC, achieving an 85% recovery rate through customized repayment plans and FDCPA compliant practices. Core competencies span HIPAA compliant caregiving 3+ years assisting with medication, mobility, and daily living, Microsoft Office Suite mastery, and advanced CRM/Adobe Acrobat workflows. I bring 20+ years of specialized expertise in CRM systems Five9, Salesforce, document processing platforms PVC Scan Software, Kofax Capture.
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$19/hr
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