About Me
I am an experienced Customer Service Executive with over ten years in enhancing customer relations in the telecoms, government, and finance sectors. I am an expert in leading service teams to excellence and improving customer satisfaction and loyalty. Im skilled in streamlining processes and implementing effective training programs. I can foster positive customer experiences and strong client relationships. I hold a Bachelor of Arts in Communication Arts, bolstering superior communication and team management skills. I am very passionate about driving service quality and operational efficiency, also committed to elevating standards of customer engagement and team performance.
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