About Me
Hi! I am Veena, a Customer success manager based out of Bengaluru since the last 3 years. I am looking to provide my services of customer support, experience, process and relationship management. I have successfully been able to attain good NPS scores, feedback/rating, maintained customer happiness index, health sheets, tracked all client metrics and also worked on various CRM portals.
I have also trained users on internal tools, analysed and tracked usage, did on boarding, demo calls. Collaborated and worked with cross functional teams.
I believe I can contribute towards a better customer experience, leading to better customer retention and higher scores on tracked metrics.
Reachout to me if you feel I can help! :
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$2/hr
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